UXID Framework Preface

Welcome, the UXID Framework aims to provide an overview of IoT/connected device design through the lens of user experience. It is summarized and developed by myself, reviewed and critiqued by my mentor, Arnie Martin. This is a document that will be updated continuously. If you have any suggestions, please e-mail me to [email protected].

Notice: The content in this article is not 100% created by myself, all references to existing studies/articles have been cited in the article.

The UXID Framework includes some suggestions for the design process, as well as some design tools that will be helpful in designing products with both hardware and software interfaces. Ultimately, I hope to create a seamless experience for users by fine-tuning the design process and using new design tools to connect the design of physical interfaces (both user experience design and industrial design) with the design of software interfaces.

The Problem

Source: https://medium.com/digital-experience-design/how-to-apply-a-design-thinking-hcd-ux-or-any-creative-process-from-scratch-b8786efbf812

We use the Double Dimond model as the basis, UXID Framework focuses on the stage of Designing things right. In the pre-develop stage, the design team will sit together and inspire the birth of ideas in various ways, and all kinds of exciting ideas are born in this stage, but good ideas are not the guarantee of good user experience of the product, it needs to be refined in the Deliver stage and optimize the user experience at the same time. In the current collaboration model, after the transition from Develop to Deliver stage, interaction designers and ID designers will get very specific deliverables/Outcomes and start to design in their own areas separately. This process of working separately can create a number of problems:

A hardware interface design that an industrial designer thinks is aesthetically pleasing may have usability issues from the UX designer's perspective, or the design may not be sufficient to achieve the desired functionality, provide effective navigation, etc.;
At the early stage of Deliver, UX designers are not sure how features will be deployed across multiple platforms, so they cannot give a detailed guideline of hardware interface requirements, leaving the ID designer's form development process incomplete and unable to take the hardware interface into account;
The unique physical characteristics of the hardware interface cannot be fully utilized, meanwhile, the opportunity to create exciting cross-device interactions is missed.

So the UXID Framework wants to help ID designers gain a deeper understanding of the interaction framework of the product they are designing, and also help UX designers move beyond the screen interface and work together to make the physical interface both beautiful and usable. This will ultimately help the design of physical and software interfaces to achieve a sense of harmony and coherence.

UXID Framework Preface

Table of Contents

The Problem

Overview of Content